Freelance Printer Technical Support Specialist (Sumatera Utara)
Join Berca Hardayaperkasa as a Freelance Printer Technical Support Specialist in Sumatera Utara and play a key role in ensuring seamless printer operations for our clients. This part-time opportunity is perfect for technically skilled individuals who thrive in troubleshooting and maintaining various printer models. With Berca Hardayaperkasa, you'll be part of a company that values innovation and excellence, providing you with the tools and support to grow your career.
As a Freelance Printer Technical Support Specialist, you will be responsible for diagnosing and resolving printer issues, ensuring minimal downtime for our clients. You will work closely with our team to provide exceptional service and support. This role offers a flexible schedule, allowing you to balance your professional and personal life while making a significant impact on our clients' operations.
📋 Tanggung Jawab Pekerjaan
- Diagnose and resolve technical issues with printers and multifunctional devices.
- Install, configure, and maintain various printer models.
- Provide technical support and training to clients.
- Ensure minimal downtime and optimal performance of printers.
- Keep up-to-date with the latest printer technologies and industry standards.
- Document all technical issues and solutions for future reference.
- Work collaboratively with the team to ensure seamless printer operations.
- Provide exceptional customer service to our clients.
🎓 Kualifikasi & Syarat
- Minimum 3 years of experience in printer technical support.
- Proficient in using printer management software such as HP PageWide, Canon iR-ADV, and Brother iPrint&Scan.
- Familiarity with Windows and macOS operating systems.
- Knowledge of network configurations and troubleshooting.
- Ability to work independently and manage multiple tasks.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
- Ability to travel to client sites as needed.
🛠️ Keahlian
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